5666 bat Privacy Policy
This document clearly describes how your personal information is collected, what purposes it is used for, and how it is kept safe.
1 Introduction and Scope
5666 bat is an online betting and casino platform operated for Bangladeshi users. This privacy policy applies to all services provided through the 5666 bat website (https://5666bat.cam) and its mobile application. This document should be read together with our Terms and Conditions, as both documents together form the complete framework of our relationship with users.
By using this platform, you are considered to have accepted the terms of this privacy policy. If you disagree with any part of this policy, please stop using our services and contact our support team.
We reserve the right to amend this policy at any time. If changes are made, a notice will be posted on the website and the "Last Updated" date will be revised. We therefore recommend checking this page regularly.
2 What Information We Collect
2.1 Information Collected at Registration
When you create an account at 5666 bat, you are asked to provide the following information:
- Full name and date of birth
- Mobile number and email address
- Residential address
- National ID (NID) or passport number (for identity verification)
- Preferred payment method details (bKash, Nagad, Rocket, Upay, or bank account)
2.2 Transaction and Financial Information
When you make a deposit or withdrawal, the details of that transaction — amount, date, payment method, and reference number — are stored in our system. Sensitive details such as card numbers or bank account information are not stored directly on our servers; they are transmitted to the payment gateway via SSL encryption.
2.3 Automatically Collected Information
When you use our website or app, the following information may be collected automatically:
- IP address and device type
- Operating system and browser information
- Session duration and page visit data
- Usage patterns collected from cookies and tracking pixels
- Referral source (which link you used to arrive at the site)
2.4 Gaming Activity Information
Information about your betting history, playing patterns, win/loss records, bonus usage, and VIP level progress is stored. This information is used for account management, dispute resolution, and responsible gaming monitoring.
3 Purpose of Information Use
5666 bat uses your personal information for the following purposes:
- Account Registration and Verification: To confirm your identity and meet the age verification requirement (21+ condition).
- Service Delivery: To process deposits, handle withdrawals, award bonuses, and manage betting activities.
- Customer Support: To resolve your issues and answer account-related questions via 24/7 live chat and email.
- Security and Fraud Prevention: To detect suspicious activity and keep accounts secure.
- Responsible Gaming: To monitor unusual betting behaviour and provide assistance when needed. Our Responsible Gaming Policy sets out this activity in more detail.
- Legal Compliance: To comply with applicable laws and regulations.
- Service Improvement: To analyse user experience and improve the quality of the platform.
We never sell your information to third parties or use it for marketing sharing purposes.
4 Information Sharing and Disclosure
4.1 Sharing with Third Parties
5666 bat may share your information with third parties in the following limited circumstances:
- Payment Processors: The minimum information necessary to complete transactions is shared with bKash, Nagad, Rocket, Upay, and banking partners.
- Technology Partners: Game provider studios (such as PG Soft, Pragmatic Play, JILI, Evolution, etc.) may use limited information to ensure their games function correctly.
- Technical Service Providers: Companies involved in hosting, cybersecurity, and technology maintenance, who are bound by confidentiality agreements with us.
4.2 Disclosure Due to Legal Obligation
We may be required to disclose information due to a court order, government investigation, or other legal obligation. In such circumstances, we will provide only the information legally required.
4.3 International Data Transfers
Some of our servers and service providers may be located outside Bangladesh. For any international data transfer, we follow applicable data protection standards and obtain adequate protection assurances from the receiving party.
5 Cookie Policy
The 5666 bat website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser or on your device.
5.1 Types of Cookies We Use
- Essential Cookies: To maintain login sessions, ensure security, and keep the platform's core functions running.
- Functional Cookies: To remember your preferred language, theme, and other settings.
- Analytics Cookies: To measure website usage and improve the overall quality of the service.
5.2 Cookie Control
You can accept or reject cookies by changing your browser settings. Please note, however, that disabling essential cookies may cause some core platform features to stop working properly.
6 Data Retention and Security
6.1 Data Retention Period
Certain information is retained for a defined period for the entire time your account is active and also after account closure for legal and accounting reasons. Transaction data is generally retained for at least five years from the date of closure.
6.2 Security Measures
5666 bat takes the following technical and administrative steps to keep your information secure:
- SSL/TLS encryption used for all data transmissions
- Advanced encryption methods for storing sensitive information
- Regular security audits and system testing
- Strict role-based access controls for data access
- Automated protection against suspicious login attempts
- Two-factor security through OTP verification
That said, transmitting information over the internet is not entirely risk-free. We continue to work toward providing the highest level of protection, but no system is completely impenetrable.
7 Your Rights
You have the following rights over your personal information:
- Right to Know: You have the right to ask what information we hold about you.
- Right to Correction: If any of your information is inaccurate or incomplete, you can request that it be corrected.
- Right to Erasure: In certain circumstances you can request that your information be deleted, although some information may need to be retained due to legal obligations.
- Right to Restrict Processing: You can request that the processing of your information be temporarily suspended for specific reasons.
- Right to Object: You can object to your information being used for specific purposes.
- Right to Data Portability: You can request your information in a structured, commonly readable format.
To exercise these rights, contact our support team via live chat or email. We will generally respond to your request within 30 working days.
8 Protection of Minors
5666 bat is a 21+ platform. We do not knowingly collect any information from persons under the age of 21. This is ensured through the age verification process at registration. If we become aware that a minor's information is in our system, that account will be closed immediately and the relevant information will be deleted.
If a parent or guardian believes their child has registered on this platform, please contact us directly. Further information on this matter is available in our Responsible Gaming Guidelines.
9 External Links and Third-Party Services
Our platform may sometimes include third-party payment gateway or game studio interfaces. These third parties have their own privacy policies, and 5666 bat is not responsible for how your information is handled within those services. We recommend that you read the relevant third party's privacy policy.
10 Policy Changes
5666 bat may amend this privacy policy at any time in response to technical, legal, or service changes. For significant changes, a notification will be sent to the registered email or mobile number.
Continuing to use the platform after a change is made will be considered acceptance of the revised policy. For any questions about this policy, contact us or look for answers to common questions in our FAQ section.
11 Contact and Complaints
If you have any questions, concerns, or complaints about this privacy policy, please contact our data protection team:
Contact Information
Organisation: 5666 bat
Email: [email protected]
Live Chat: Available 24 hours a day, 7 days a week
We provide support in both Bengali and English. After a complaint is submitted, a response is generally given within 30 working days.